Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. Nabu Casa was established in 2018 by the founders and core contributors of Home Assistant, with the intent of making the project sustainable and to prevent burnout. Our guiding principles—privacy, choice, and sustainability—are embedded in everything we do, from our architecture to our community.

Nabu Casa is a profitable company with no external investors. Today, we are the official provider of Home Assistant products and services. Every subscription and purchase directly funds the ongoing development of Home Assistant and the many other Open Home projects.

The Role

We're looking for a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership, high-impact role: you'll be the primary person responsible for making our products accessible to a global community of users and developers — from first-time setup guides to deep API and integration documentation. You'll work directly with engineers to translate technical complexity into content that empowers users to succeed independently, without needing to raise a support ticket.

Our community is technically sophisticated and values accuracy and clarity above all. This role requires someone who can earn the trust of engineers and users alike.

What You Are Going To Do

• Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable
• Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
• Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team
• Audit and improve existing documentation continuously — flagging outdated content, filling gaps, and improving structure and tone
• Define and maintain documentation standards, style guides, and templates so that community contributions are consistent and maintainable
• Triage and act on documentation feedback from the community, support, and internal teams to prioritise what improves user outcomes most
• Contribute to the developer experience — API guides, integration documentation, and contributor docs — to support the OHF community and partner integrations
• Track documentation quality signals (support ticket themes, community feedback) and report on them regularly
  
  

What You Need To Have

• Strong technical writing skills with a portfolio of developer or product documentation
• Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content without constant hand-holding from engineers
• Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
• Experience with docs-as-code workflows (Git, Markdown, static site generators such as MkDocs or Docusaurus)
• High autonomy and self-direction — able to identify what needs to be written without waiting to be told
• Strong stakeholder management: knows how to get technical information out of busy engineers efficiently
  
  

It would be great if you also have:

• Familiarity with Home Assistant or similar open-source or self-hosted software
• Experience maintaining documentation for a community-driven project with external contributors
• A systematic approach to auditing large documentation sets and prioritising improvements methodically
• Experience working async in a remote-first, distributed team
  
  

What we offer You

Nabu Casa is a fully remote organization that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country.

This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will report to our VP Commercial.

Core to the establishment of Nabu Casa was the well-being of the people building the future of the smart home. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including:

• Five weeks (twenty-five days) of paid time off.
• Fourteen days of paid sick leave if your country/laws treat them as unpaid.
• Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth.
• A budget for your work hardware once you start. After three years, you may keep this equipment for personal use.
• An annual smart home budget to ensure you keep up-to-date with the latest smart homes offer.
• An annual education budget to help you grow and stay on top of your game.
• A yearly performance bonus based on company performance.
• A 50% contribution to your internet connection fee at your home workspace.
• One day every two weeks to work on your personal projects.
  
  

When first offering a position to a new member, Nabu Casa aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. In our primary operating countries, the approximate yearly compensation will be the following:

• Greece: 56.100 EUR
• Hungary: 20.250.000 HUF
• Ireland: 70.500 EUR
• Italy: 64.400 EUR
• Poland: 215.000 PLN
• Portugal: 61.200 EUR
• Romania: 275.000 RON
• Spain: 63.600 EUR
• UK: 73.800 GBP
• Other countries: Compensation can be discussed during the first interview.
  
  

These figures may be adjusted based on experience, qualifications, and work hours.

About Us

Nabu Casa is best known as the organization driving the development of Home Assistant, the world's largest free and open-source smart home platform. More than two million households benefit from its home automation capabilities. Powered by a worldwide community of open-source developers, GitHub ranked it the most active open-source project in the world in 2024.

Nabu Casa is profitable, has no external investors, and our only funding comes from people subscribing to Home Assistant Cloud and buying Home Assistant hardware. That means the only stakeholders we have to concern ourselves with are our employees and our users.

Our principles — privacy, choice, and sustainability — are woven into our architecture, licensing, community, and everything else.

The recruitment process

• Apply for the role
• Our team will review your application with the hiring manager
• HR Screening
• Take home assignment
• Interview with our Commercial Team
• Interview with our CEO
• Offer
• Join our team!
  
  

Company Description: AZURIAN

Job Description: Azurian, líder en consultoría estratégica y servicios tecnológicos en Latinoamérica, se encuentra en la búsqueda de un/a Consultor de Cultura Organizacional (Freelance) para integrarse a nuestro equipo de profesionales.

Proposito Del Rol

Diseñar, implementar y fortalecer iniciativas de cultura organizacional alineadas con la estrategia de negocio, promoviendo un entorno de trabajo colaborativo, innovador y orientado al crecimiento sostenible. Será responsable de acompañar los procesos de transformación cultural derivados de la expansión de la compañía, asegurando la integración de los valores organizacionales en todos los niveles de la organización.

Principales Funciones

Diagnosticar el estado de la cultura organizacional mediante encuestas, entrevistas, focus groups y análisis de indicadores.

Diseñar e implementar planes de fortalecimiento cultural alineados con la estrategia corporativa.

Liderar iniciativas de gestión del cambio asociadas a procesos de crecimiento, transformación digital y expansión de la compañía.

Desarrollar programas que promuevan el compromiso, bienestar y sentido de pertenencia de los colaboradores.

Apoyar la definición, comunicación y difusión de los valores organizacionales.

Asesorar a líderes y equipos en materias de cultura, liderazgo y experiencia del colaborador.

Medir y reportar indicadores de clima, cultura y engagement, proponiendo acciones de mejora continua.

Coordinar actividades y proyectos orientados a fortalecer la identidad corporativa en distintos países o regiones donde opere la empresa.

Colaborar con las áreas de Recursos Humanos, Comunicaciones Internas y Liderazgo para asegurar la coherencia cultural de las iniciativas organizacionales.

Formación Académica

Título profesional de al menos 8 semestres en Psicología, Ingeniería Comercial, Sociología, Administración de Empresas, Recursos Humanos o carrera afín.

Deseable diplomado o especialización en Desarrollo Organizacional, Cultura Organizacional, Gestión del Cambio, Liderazgo o áreas relacionadas.

Experiencia

Mínimo 3 a 5 años de experiencia en consultoría o gestión de cultura organizacional.

Experiencia comprobable en empresas del rubro tecnológico, informática, software o servicios TI.

Experiencia en procesos de crecimiento organizacional, transformación cultural y gestión del cambio.

Conocimientos Técnicos

Cultura organizacional y desarrollo organizacional.

Gestión del cambio.

Clima laboral y engagement.

Diseño e implementación de programas de experiencia del colaborador.

Comunicación interna.

Metodologías de diagnóstico organizacional.

Manejo de herramientas de análisis de datos y presentación de indicadores.

Nivel intermedio de inglés (deseable), considerando el proceso de expansión internacional.

PERFIL FUNCIONAL

No exige estar de pie para el desarrollo de las tareas del puesto.

Exige utilizar PC o notebook

Exige que frecuentemente el trabajador se relacione con otros integrantes del equipo, para conseguir resultados esperados del cargo asignado a través de chat

Requiere desplazamiento ocasional (visita clientes)

Exige reuniones online con el equipo de trabajo y clientes

INNERGY is transforming the woodworking industry with purpose built, cloud based ERP software designed exclusively for custom manufacturers. Our platform helps businesses operate smarter, faster, and more efficiently while seamlessly connecting design, production, and delivery for teams creating architectural millwork, cabinetry, and casework.

What truly sets INNERGY apart is our people. Founded in 2016, we are a globally distributed team of 200 plus professionals united by deep software expertise and a shared passion for solving meaningful, real world problems. We value collaboration, creativity, and ownership, and we are intentional about building not only powerful products, but also a culture where people feel supported, heard, and inspired to do their best work.

With strong momentum and the recent acquisition of Microvellum, a trusted leader in design to manufacturing solutions for the woodworking industry, INNERGY is entering an exciting new phase of growth. This combination expands our capabilities, deepens our industry impact, and accelerates our vision of delivering a truly connected, end to end platform for custom manufacturers.

As we scale thoughtfully and bring together top talent and new perspectives, this is a unique opportunity to join a company where your work will have visible impact, your ideas will help shape decisions, and your contributions will play a meaningful role in defining the future of a fast evolving product, team, and industry.

Job Description

As Education Specialist, your primary responsibility is to build and lead education initiatives that acquire customers, enhance user adoption, engagement, and proficiency with INNERGY’s solutions. This role blends strategy, program design and delivery excellence. You’ll design scalable training programs, coordinate events, and serve as a public ambassador for INNERGY, leading speaking engagements that elevate our brand and customer community.

At INNERGY, we operate in a dynamic, entrepreneurial environment where adaptability is key. We wear many hats and support multiple initiatives as we continue to evolve. Success in this role requires strong organizational skills, a customer-focused mindset, and the ability to manage both strategic and tactical elements of our education programs.

Duties & Responsibilities include:

Education Development & Execution

• Develop and deliver educational content, including webinars, workshops, video tutorials, documentation, and interactive training materials to improve customer onboarding and retention.
• Facilitate live and virtual training sessions tailored to different user roles and experience levels.
• Partner with Customer Success, Sales, and Product teams to identify customer pain points and create targeted education initiatives.
• Perform simple video editing to support training materials and education initiatives.
  
  

Strategic Leadership & Representation

• Serve as a public facing representative for INNERGY’s education programs, delivering presentations and workshops regionally.
• Partner with Product Marketing on product launches and go to market priorities.
  
  

Event Planning & Logistics

• Plan and execute customer education events, including user conferences, training workshops, and webinars.
• Manage event logistics such as hotel contracts, scheduling, speaker coordination, obtaining and organizing presentation assets, technology setup, registration, rehearsals, scripting, slide decks, and post-event wrap-up.
• Assist in executing online events, including video organization, registration creation, Zoom meeting and CVENT webinar setup, and full virtual event execution.
• Collaborate with marketing to create campaigns that drive attendance and engagement in education events.
  
  

Customer Engagement & Success

• Act as a trusted advisor and thought leader by proactively identifying customer education needs and providing relevant learning solutions.
• Work closely with Customer Success Managers to track the impact of education programs on customer satisfaction and retention.
• Implement strategies to increase product adoption through self-service learning resources and guided training.
• Analyze usage data and customer feedback to continuously refine and optimize education offerings.
• Execute post-event surveys via SurveyMonkey and analyze feedback to improve future education programs.
  
  

Qualifications

• Experience delivering technical or software training, ideally within manufacturing, design, CAD/CAM, or SaaS industries.
• Strong presentation and communication skills - comfortable speaking to both small and large groups in person or virtually.
• Understanding of woodworking, cabinetry, or millwork manufacturing processes is highly valued.
• Proficiency with BricsCAD, Microvellum Toolbox, or related design/manufacturing software preferred.
• Excellent interpersonal skills with the ability to build relationships and engage customers at all levels.
• Organized and adaptable, able to manage multiple customer engagements and travel schedules.
• Experience with virtual delivery platforms (Teams, Zoom, or equivalent).
• Willingness to travel frequently across Australia and occasionally internationally for customer visits and company events.
• Self-starter with a growth mindset and a passion for continuous learning and innovation.
  
  

Additional Information

All your information will be kept confidential according to EEO guidelines.

Accessibility & Work Environment

INNERGY is committed to fostering an inclusive and accessible workplace. We support reasonable adjustments for individuals with disabilities in accordance with applicable laws. If you require any accommodations during the recruitment process or in your role, please let us know.

This role is primarily computer-based and may involve extended periods of screen time and frequent communication through digital tools. Work may be performed remotely or in an office setting, depending on the role and location. We prioritize employee wellbeing, flexibility, and a safe, supportive work environment across all regions.

Equal Opportunity Employer

INNERGY is an Equal Opportunity Employer that values diversity at every level of the organization. We are committed to creating a workplace free from discrimination and harassment. All qualified applicants will be considered without regard to race, color, religion, sex, age, sexual orientation, pregnancy, gender identity or expression, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Location Eligibility Notice

This is a U.S.-based remote role. Due to current regulatory requirements, we are only able to consider candidates residing in certain U.S. states.

Eligible states include, but are not limited to: Texas, Florida, Missouri, Arizona, Indiana, North Carolina, and Wisconsin.

At this time, candidates located in California, Colorado, New York, Illinois, Washington, or other states with active pay transparency requirements are not eligible for consideration.

INNERGY is transforming the woodworking industry with purpose built, cloud based ERP software designed exclusively for custom manufacturers. Our platform helps businesses operate smarter, faster, and more efficiently while seamlessly connecting design, production, and delivery for teams creating architectural millwork, cabinetry, and casework.

What truly sets INNERGY apart is our people. Founded in 2016, we are a globally distributed team of 200 plus professionals united by deep software expertise and a shared passion for solving meaningful, real world problems. We value collaboration, creativity, and ownership, and we are intentional about building not only powerful products, but also a culture where people feel supported, heard, and inspired to do their best work.

With strong momentum and the recent acquisition of Microvellum, a trusted leader in design to manufacturing solutions for the woodworking industry, INNERGY is entering an exciting new phase of growth. This combination expands our capabilities, deepens our industry impact, and accelerates our vision of delivering a truly connected, end to end platform for custom manufacturers.

As we scale thoughtfully and bring together top talent and new perspectives, this is a unique opportunity to join a company where your work will have visible impact, your ideas will help shape decisions, and your contributions will play a meaningful role in defining the future of a fast evolving product, team, and industry.

Job Description

As Education Specialist, your primary responsibility is to build and lead education initiatives that acquire customers, enhance user adoption, engagement, and proficiency with INNERGY’s solutions. This role blends strategy, program design and delivery excellence. You’ll design scalable training programs, coordinate events, and serve as a public ambassador for INNERGY, leading speaking engagements that elevate our brand and customer community.

At INNERGY, we operate in a dynamic, entrepreneurial environment where adaptability is key. We wear many hats and support multiple initiatives as we continue to evolve. Success in this role requires strong organizational skills, a customer-focused mindset, and the ability to manage both strategic and tactical elements of our education programs.

Duties & Responsibilities include:

Education Development & Execution

• Develop and deliver educational content, including webinars, workshops, video tutorials, documentation, and interactive training materials to improve customer onboarding and retention.
• Facilitate live and virtual training sessions tailored to different user roles and experience levels.
• Partner with Customer Success, Sales, and Product teams to identify customer pain points and create targeted education initiatives.
• Perform simple video editing to support training materials and education initiatives.
  
  

Strategic Leadership & Representation

• Serve as a public facing representative for INNERGY’s education programs, delivering presentations and workshops regionally.
• Partner with Product Marketing on product launches and go to market priorities.
  
  

Event Planning & Logistics

• Plan and execute customer education events, including user conferences, training workshops, and webinars.
• Manage event logistics such as hotel contracts, scheduling, speaker coordination, obtaining and organizing presentation assets, technology setup, registration, rehearsals, scripting, slide decks, and post-event wrap-up.
• Assist in executing online events, including video organization, registration creation, Zoom meeting and CVENT webinar setup, and full virtual event execution.
• Collaborate with marketing to create campaigns that drive attendance and engagement in education events.
  
  

Customer Engagement & Success

• Act as a trusted advisor and thought leader by proactively identifying customer education needs and providing relevant learning solutions.
• Work closely with Customer Success Managers to track the impact of education programs on customer satisfaction and retention.
• Implement strategies to increase product adoption through self-service learning resources and guided training.
• Analyze usage data and customer feedback to continuously refine and optimize education offerings.
• Execute post-event surveys via SurveyMonkey and analyze feedback to improve future education programs.
  
  

Qualifications

• Experience delivering technical or software training, ideally within manufacturing, design, CAD/CAM, or SaaS industries.
• Strong presentation and communication skills - comfortable speaking to both small and large groups in person or virtually.
• Understanding of woodworking, cabinetry, or millwork manufacturing processes is highly valued.
• Proficiency with BricsCAD, Microvellum Toolbox, or related design/manufacturing software preferred.
• Excellent interpersonal skills with the ability to build relationships and engage customers at all levels.
• Organized and adaptable, able to manage multiple customer engagements and travel schedules.
• Experience with virtual delivery platforms (Teams, Zoom, or equivalent).
• Willingness to travel frequently across Australia and occasionally internationally for customer visits and company events.
• Self-starter with a growth mindset and a passion for continuous learning and innovation.
  
  

Additional Information

All your information will be kept confidential according to EEO guidelines.

Accessibility & Work Environment

INNERGY is committed to fostering an inclusive and accessible workplace. We support reasonable adjustments for individuals with disabilities in accordance with applicable laws. If you require any accommodations during the recruitment process or in your role, please let us know.

This role is primarily computer-based and may involve extended periods of screen time and frequent communication through digital tools. Work may be performed remotely or in an office setting, depending on the role and location. We prioritize employee wellbeing, flexibility, and a safe, supportive work environment across all regions.

Equal Opportunity Employer

INNERGY is an Equal Opportunity Employer that values diversity at every level of the organization. We are committed to creating a workplace free from discrimination and harassment. All qualified applicants will be considered without regard to race, color, religion, sex, age, sexual orientation, pregnancy, gender identity or expression, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Location Eligibility Notice

This is a U.S.-based remote role. Due to current regulatory requirements, we are only able to consider candidates residing in certain U.S. states.

Eligible states include, but are not limited to: Texas, Florida, Missouri, Arizona, Indiana, North Carolina, and Wisconsin.

At this time, candidates located in California, Colorado, New York, Illinois, Washington, or other states with active pay transparency requirements are not eligible for consideration.

Customer Support Specialist (Arabic) | Remote

 

We are actively seeking a detail-oriented Remote Customer Support (Arabic) Specialist to join our team. In this role, you will be responsible for delivering professional and timely support to Arabic-speaking customers through various communication channels.

You will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience at every interaction. Strong communication skills in Arabic, excellent problem-solving ability, and attention to detail are essential for success in this remote position. Your contribution will play a key role in maintaining customer satisfaction and supporting the overall growth of our organization.

 

Key Responsibilities

 

1) Customer Communication

• Respond to customer inquiries via email, chat, or phone in Arabic (and English if required)
• Provide accurate information about products, services, and processes
• Maintain clear, professional, and empathetic communication

2) Issue Resolution

• Assist customers with troubleshooting and resolving common issues
• Identify root causes and guide customers through solutions
• Escalate complex or sensitive cases to appropriate teams

3) Case Management

• Document all customer interactions in CRM or support systems
• Track open cases and follow up to ensure timely resolution
• Maintain accurate and up-to-date customer records

4) Quality and Service Standards

• Ensure all responses meet company quality and communication standards
• Handle complaints with professionalism and empathy
• Support continuous improvement by identifying recurring issues

5) Team Collaboration

• Work closely with internal teams to resolve customer concerns
• Participate in training sessions and team meetings
• Stay updated on product changes, policies, and procedures

 

Required Skills and Qualifications

• Fluency in Arabic (written and spoken) and good English skills
• Strong communication and interpersonal abilities
• Customer-focused mindset with empathy and patience
• Ability to handle multiple tasks in a fast-paced environment
• Basic computer skills and familiarity with digital tools
• Problem-solving skills and attention to detail
• Ability to work independently in a remote setting
• Previous customer support experience is a plus

 

Technical Requirements

• Reliable high-speed internet connection
• Personal computer or laptop with updated operating system
• Quiet and professional workspace
• Familiarity with email, chat tools, and CRM systems (preferred)

 

What We Offer

• Competitive compensation
• Flexible remote working schedule
• Training and onboarding support
• Opportunities for career growth in customer support
• Performance-based incentives
• Supportive and collaborative remote team environment

 

Keywords

Customer support • Arabic speaker • Remote work • Customer service • CRM systems • Communication skills • Problem-solving • Multilingual support • Work from home • Customer experience • Service representative

 

 

Company:Anomali is headquartered in Silicon Valley and is the Leading AI-Powered Security Operations Platform that is modernizing security operations.

★ PLEASE SUBMIT YOUR CV IN ENGLISH ★ Marketing Manager (SD) Location: Remote — Central or South America Employment Type: Full-Time Compensation: $1,300 – $1,500 USD/monthAbout the Role We are seeking a highly organized, execution-focused, and performance-driven Marketing Manager to directly manage and execute digital marketing initiatives across multiple brands.

Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.

About This RoleLocation: This position is fully remote within the continental United States.

Hiring: Graphic ArtistJob OverviewRemoteVA are looking for a talented and creative Graphic Artist to join our team.

About InfoTrustInfoTrust is a global, privately-owned consulting and solutions agency dedicated to unlocking the power of data to drive marketing performance and business growth.

Laurel Springs School, a subsidiary of Spring Education Group, a WASC-accredited school, is a pioneer in online private school education since 1991.

Start Date: ASAPJob description:Job Title: CSR/Data Entry Job Type: Full Time FLSA Status: Non-Exempt/Hourly Grade: H2 Function/Department: Health Plan and Healthcare Services Reporting to: Team Lead/Supervisor - Operations Pay : $14 Schedule: Monday-Friday 1.

The Genetic Counselor is responsible for the following: • Laboratory molecular and genetic testing clinical case review activities.

Job DescriptionJob Description Required Certificates and Licenses: Tennessee Teaching Certification Residency Requirements: This position is remote and strongly prefers candidates that reside in Tennessee.

Posting Date05/28/2026417 Ware Ave, Rockford, Illinois, 61107-6413, United States of AmericaRemote position, but candidate must reside in: North Dakota, South Dakota, Wisconsin, Minnesota, Illinois, Michigan, Indiana, Ohio, Kentucky, Virginia, or West Virginia Preferred Markets: Chicago, IL or Minneapolis, MN Position SummaryAt DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success.

Category: Real Estate Location: Job Title: Part-Time Senior Bookkeeper & Financial Operations Assistant Location: Fully Remote (Kenya-based team member supporting a U.

Anunciada 14:13:33. Há mais de 15 anos, a BairesDev® é líder em projetos tecnológicos. Entregamos soluções inovadoras… - veja esta vaga e outras semelhantes no LinkedIn.

Anunciada 14:13:33. Há mais de 15 anos, a BairesDev® é líder em projetos tecnológicos. Entregamos soluções inovadoras… - veja esta vaga e outras semelhantes no LinkedIn.

This is a U.S. based position. All of the programs we support require U.S. citizenship to be eligible for employment. All work must be conducted within the continental U.S.

Who we are:

Raft (https://TeamRaft.com) is a customer-obsessed non-traditional defense tech company dedicated to empowering U.S. military and government agencies with cutting-edge AI/ML and data solutions. We are a leader in autonomous data fusion and Agentic AI, with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development. With headquarters in McLean, VA, our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans.

About the role:

Raft is building mission-critical data platforms for the Department of War that process billions of events per day from hundreds of sensors and operational sources, delivering intelligence to operators who use it to make time-sensitive decisions. Our platform runs across multiple classification levels and deployment environments.

As a Senior DevOps Engineer at Raft, you won’t be operating in a pure infrastructure lane. You will be expected to understand the software you’re deploying, contribute to it when needed, and engage with the data pipelines flowing through the systems you manage. This is a role for someone who thinks end-to-end, from data ingest and pipeline performance through to Kubernetes-based deployment, observability, and secure operations in defense environments.

You will work across cloud and on-premises environments, partner closely with software and data engineers, and help Raft maintain the operational rigor and platform reliability that our most demanding customers depend on.

What You’ll Do

• Design, implement, and maintain secure Kubernetes-based infrastructure supporting data platform workloads across cloud and on-premises environments
• Build, manage, and improve CI/CD pipelines using GitLab and GitOps-based delivery patterns, enabling reliable, repeatable deployments across multiple classification levels
• Develop and maintain Infrastructure as Code (IaC) using tools such as Terraform and Ansible to provision, configure, and lifecycle-manage platform infrastructure
• Collaborate directly with software engineers to understand service architectures, dependencies, and runtime behavior, and contribute code-level changes where needed to improve deployability, reliability, or observability
• Support and optimize data streaming and processing pipelines built on technologies such as Kafka, Kafka Streams, Flink, and Pinot, diagnosing bottlenecks, tuning configurations, and ensuring data integrity across the platform
• Implement and manage platform observability using monitoring (Prometheus, Grafana), logging (Fluentbit, Loki, Kibana), and alerting tooling to maintain operational awareness in production environments
• Apply and enforce DevSecOps practices including container hardening, vulnerability scanning, software supply chain security, and compliance-driven deployment patterns in regulated government environments
• Manage and debug complex Helm chart deployments, service mesh configurations (Istio), and Kubernetes networking across multi-cluster and multi-environment topologies
• Support operations across multiple deployment targets, cloud-hosted (AWS, Azure), on-premises data centers, and edge/tactical environments, adapting platform patterns to the constraints of each
• Write clean, maintainable automation and tooling in Java or Go to accelerate platform operations, reduce toil, and improve developer experience across engineering teams
• Engage directly with customers at the most operationally demanding locations in the Department of War

What we are looking for:

• 5+ years of relevant hands-on experience in DevOps or platform engineering roles.
• 5+ years of production experience with Docker and Kubernetes, including provisioning, operating, and troubleshooting clusters in real-world environments
• Strong experience building and maintaining CI/CD pipelines, with hands-on proficiency in GitLab CI, GitOps workflows (Flux, ArgoCD), and modern software delivery practices
• Experience supporting data-intensive platforms using streaming technologies such as Kafka, or Flink, including configuration, tuning, and operational support
• Solid understanding of data engineering fundamentals, including ETL/ELT pipeline design, data storage patterns, data governance concepts, and integration with downstream consumers
• Proficiency with Infrastructure as Code tooling, particularly Terraform; experience with Ansible or similar configuration management tools
• Strong Helm proficiency, including authoring and maintaining charts for complex multi-service deployments
• Hands-on experience with platform observability tooling: Prometheus, Grafana, Fluentbit, Loki or Elasticsearch/Kibana
• Demonstrable software development skills in Java and/or Go, comfortable reading, modifying, and contributing to application codebases, not just deploying them
• Experience with cloud infrastructure on AWS and/or Azure, including networking, IAM, storage, and managed Kubernetes services
• Strong systems thinking, troubleshooting discipline, and the ability to work independently in a fast-moving environment with competing priorities
• Experience applying secure and compliant deployment practices in regulated or government environments
• Active Secret clearance required; must be eligible for and willing to obtain a Top Secret/SCI clearance
• Ability to obtain Security+ certification within the first 90 days of employment
• Ability to travel up to 25%

Highly preferred:

• Experience with service mesh technologies, particularly Istio, including traffic management, mTLS, and observability integration
• Familiarity with Kubernetes-based ML/AI platforms such as Kubeflow, KServe, or Ray, and experience supporting GPU-enabled workloads
• Experience with software supply chain security tools including container image scanning, SBOM generation, and runtime vulnerability management
• Background supporting deployments across multiple classification levels or air-gapped / disconnected environments
• Experience with package and dependency management across polyglot environments (Maven, Gradle, NPM, Yarn, pip)
• Familiarity with compliance frameworks relevant to DoW software deployment, including RMF, STIGs, and IL4/IL5/IL6 requirements
• Contributions to or ownership of internal developer platforms, golden path tooling, or shared infrastructure services
• Experience with distributed tracing and APM tooling (e.g., OpenTelemetry, Jaeger, Tempo)
• Existing TS/SCI clearance strongly preferred

What Success Looks Like

• Platform deployments are reliable, repeatable, and secure across every environment Raft operates in, from commercial cloud to classified on-premises
• Engineering teams move faster because CI/CD workflows, infrastructure tooling, and deployment patterns are solid, well-documented, and easy to use
• Data pipelines running through Raft’s platform are stable, observable, and performant, with clear ownership of issues when they arise
• You’ve earned the trust of software engineers by understanding what they’ve built and engaging meaningfully in conversations about architecture, runtime behavior, and operational trade-offs
• Compliance and security posture across deployment environments is continuously maintained, not bolt-on

Clearance Requirements:

• Minimum active Secret clearance with ability to obtain and maintain an active TS SCI security clearance

Salary Range: $150,000.00 - $200,000.00

Work Type:

• Hybrid with up to 25% travel
• Active Secret clearance required to start; TS/SCI eligibility required

What we will offer you:

• Highly competitive salary
• Fully covered healthcare, dental, and vision coverage
• 401(k) and company match
• Take as you need PTO + 11 paid holidays
• Education & training benefits
• Generous Referral Bonuses
• And More!

Our Vision Statement:

We bridge the gap between humans and data through radical transparency and our obsession with the mission.

Our Customer Obsession:

We will approach every deliverable like it’s a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies.

How do we get there?

Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm.

Raft’s core philosophy is Ubuntu: I Am, Because We are. We support our _“nadi”_ by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective, adding value that did not exist before. People make Raft special. We celebrate each other and our cognitive and cultural diversity. We are devoted to our practice of innovation and collaboration.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.